Shipping policy

Shipping Policy

Order processing
Orders are usually processed within 1-3 business days after payment is confirmed. During high-volume periods, processing may take a little longer.

Fulfillment location
Orders are fulfilled from our partner fulfillment location in Dongguan, China.

Estimated delivery
For United States orders, estimated delivery is usually 7-15 business days after processing. Delivery times may vary due to carrier delays, customs processing, holidays, or remote delivery areas.

Tracking
When tracking is available, we will send tracking information by email after your order ships.

Address accuracy
Please make sure your shipping address is complete and accurate before placing your order. If you notice an address mistake, contact us as soon as possible at support@pawhuntcats.com.

Lost or delayed packages
If your package appears delayed or missing, contact us at support@pawhuntcats.com with your order number and we will help check the shipment status.

Questions
For shipping questions, contact us at support@pawhuntcats.com.